PLM Implementations: Start at the Beginning!

Starting a PLM implementation activity can be a daunting task for anyone. I have been reading a couple of articles that mention some of the challenges on this "PLM journey". Read this example of how one company did it. Why is it so hard? Why does it take so long? And, why is it often not as successful as planned? I think there are several reasons why people get less from their PLM implementations than what they hoped. Here is what I think:

Cost

The first thing that most companies under estimate is the cost of a good PLM implementation. After spending multiple millions of dollars on ERP, most companies think that they can spend a small percentage of that on PLM. Why? You should be planning to spend enough on PLM to make it work properly. PLM is at least as complex as ERP, and in some cases it is more complex. Make sure you have allocated enough money to do a good job planning your PLM activities, and you will be much happier with the results.

Remember the old programming adage: garbage in, garbage out? Well, the same applies to your product design activities. If you don't manage the information in a very strict way at the front end of your design process, you won't get good information into ERP; ERP cannot fix that. PLM is the head of the product design beast; don't let the tail wag the dog!

Time

It can take a good amount of time to do all the tasks that are needed for a good PLM implementation: process re-engineering, business requirements gathering, solution selection, cultural change management planning, data migration planning, user acceptance testing, training, and others. These plans take time to create and implement, and if you don't plan well, you just might fail. Spend more time on planning and you will likely spend less time fixing mistakes, and living with disgruntled users.

Knowledge

Most people don't do large scale PLM implementations often. Finding people that know what to do is hard. There will be those that think they know what to do, but you may miss many aspects of a successful implementation. It never hurts to get help from those that do this kind of thing for a living. Often the PLM vendor can be helpful, but outside help from a third-party is often very useful. There are two keys to getting people with the right knowledge to manage your PLM implementation properly: education, and getting outside help from experts.

Education 

Get education for your key PLM people! Let me say that again: get education for your key PLM people! If the PLM team is not on the same page, it will be hard to direct a cohesive PLM implementation strategy. That includes educating your upper management and some executives. Many implementations fail because management has unrealistic expectations, or they do not see the expanded view of PLM. Not one PLM implementation I know of has ever failed because of too much education.

Keep these key items in mind when planning your next PLM-related implementation, and you will have more success and happy corporate PLM users.

What do you think? I would love to hear your experiences.

Cheers,

Jim

Email: "I'm Not Dead Yet!" PLM: "But, you're not well!"

I recently read an article about the demise of email. The article was titled: "The death of email: time for leaders to get social". In this article, they referenced a report titled: Social media and employee voice: the current landscape from the Chartered Institute of Personnel and Development (CIPD). The report made the following point:

"Employers are urged to recognize that social media drives collaboration and transparency, and those who do not embrace it will find themselves at a disadvantage."

I am seeing this more and more in various places on the internet. It is also true for PLM. There is no better platform for sharing and collaborating than the ones that are used to support social media. A Facebook style of interface provides an easy way for engineers and others to collaborate and share information during the product life-cycle.

Another interesting snipet from the report:

"Findings revealed that senior leaders are often unable to grasp how social media works and the power of the data it can generate."

I have found this to be true myself. When I educate people about how PLM can improve their business, I often mention social media. Most company executives scoff at social media as just a toy, or a large time-waster. When I ask them if they use any of the social tools, they say things like: "Well, I tried Twitter once, but I just don't get it." or "My kids use Facebook, but I don't really have time for that." The implication is that it is a toy for small children, and it does not have value.

I also liked this quote from Jay Larson at Jive software:

"Today, if a CEO sends out an email message, how do you know who read it? How do you know who hit delete? How do you get feedback? You don't; you send it out to the ether and hope for the best."

Today, there are many PLM-based tools to support collaboration and sharing information throughout the enterprise. All of these tools are better than email for bringing people together. It has also been shown that when more people are involved with PLM, there is greater innovation. Dassault Systemes has their SWYM platform; PTC has Windchill SocialLink; Siemens PLM has Teamcenter Community, and the list goes on and on.

Check out some of these, and see how they might be used in your business today. Believe me, your competitors are working on this now, and you may be left in the dust. Email won't be dead anytime soon, but there are much better tools to support collaboration within the PLM environment.

What do you think?

Cheers,

Jim

Why You Should Attend CIMdata PLM Roadmap 2012

In the late 1940's, the St. John's Provincial Seminary was opened on a choice piece of land just outside of Plymouth Michigan. In 1955 the remarkable chapel was dedicated with little fanfare; this was a religious place, and not given to extravagant celebrations. The seminary continued to serve the Catholic Church of Detroit for some 40 years; but sadly, in 1988 the doors closed.

Today, after an $11 million restoration, this iconic seminary has been reborn as the St. John's Golf and Conference Center. They not only have 118 luxury guest rooms, and a new ballroom, but they boast many more amenities:

• Stately Romanesque architecture, beautifully renovated to reflect its heritage
• Twenty two distinct meeting rooms, ideal for corporate breakout session or smaller meetings
• A breathtaking two-story glass Atrium which provides a truly unique setting for cocktails, hors d oeuvres and music for up to 600 guests
• Twenty-two distinct meeting rooms, ideal for corporate breakout session or smaller meetings
• A challenging 27-hole championship golf course (great course - I played it last year)!
• The Grande Gallroom with seating for up to 450 guests
• And More!

Learn more about this fantastic property

Not only is this a fantastic venue, but the line-up of speakers at PLM Roadmap 2012 is one of the best I have ever seen at any conference in many years. Go here to register and see the amazing line-up! Or, you can watch and share this excellent video about the conference.

As for me, I plan to be on the golf course at around 8:00 AM on Monday, October 1. Please come and join me to make things interesting.

I look forward to seeing you there!